A star-rating scale question — the respondent picks a point on a small visual scale instead of a radio list or number entry.
What respondents see#
A row of tappable icons (stars by default). The respondent taps the highest icon that represents their rating; everything at or below it fills in.
When to use it#
- Satisfaction or quality ratings where a familiar star-scale reads faster than a labeled radio list.
- Short scales (3–10 points) where a visual metaphor fits the brand or product being rated.
Configuring it in the builder#
- Select the question and open the Rating Scale control in the properties panel.
- Choose Max Stars (scale length) and Style (icon set).
Settings reference#
| Setting | What it controls | Default |
|---|---|---|
| Max Stars | Number of scale points: 3, 4, 5, 7, or 10 | 5 |
| Style | Icon set — Stars, Hearts, Numbers, or Emojis | Stars |
| Required | Whether the respondent must rate before continuing | Off |
Logic support#
Rating uses comparison-style condition operators — Equals, Greater than, Less than, Answered, and Not answered — since the stored value is numeric. See Logic, Flow & Conditions for the full operator tables.
Good to know#
- Despite the name, Style isn't limited to stars — Hearts, Numbers, or Emojis all use the same underlying numeric scale and the same logic operators.
- For a 0–10 loyalty/recommend scale with fixed anchor labels, use NPS instead — it's a distinct question type built for that specific use case.
Related guides#
- Question Types — overview and when-to-use table
- Scale Questions — Rating, NPS, and Slider together
- Logic, Flow & Conditions — operators and condition builder
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